LH
Louis H
1 reviews | Active since Oct 2024
17 Oct 2024, 13:03
Happy customer
I just bought a Dell refurbished laptop and I feel I got good value for money. The computer comes with Windows pre-installed and the machine is in good condition. The case has a minor mark, and you can smell the previous owner smoked while using it. These are minor issues when you consider the price point of the laptop. I buy it for trainees so the laptop is ideal for them. This is my third refurbished laptop purchased.
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Super Communications's replyOfficial
17 Oct 2024, 16:55Hi Louis. Thank you so much for your feedback. It’s quite unusual for a device to smell like smoke, especially since all our laptops undergo rigorous cleaning and testing in a controlled, lab-like environment. We’d be happy to collect the laptop and check it out for you - just let us know. We're glad to hear it’s otherwise meeting your needs and appreciate your continued support.
Super Communications's reply17 Oct 2024, 16:55
Official
Hi Louis. Thank you so much for your feedback. It’s quite unusual for a device to smell like smoke, especially since all our laptops undergo rigorous cleaning and testing in a controlled, lab-like environment. We’d be happy to collect the laptop and check it out for you - just let us know. We're glad to hear it’s otherwise meeting your needs and appreciate your continued support.