HM
Hlumela M
1 reviews | Active since Jun 2024
10 Feb 2026, 22:19
Dell i7 laptop -USB ports not functional
I ordered a Dell on the 21 Jan 2026 I recently wrote an email to ask for assstance as both USB ports are not working to no avail ORDER #716039 I’m not sure if il get assistance here ??? I’m needing to use the laptop and currently I cannot
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Super Communications's replyOfficial
11 Feb 2026, 12:10Hi Hlumela. Thanks for getting in touch with us. We are glad Luzuko was able to assist with your query and confirm that the hardware is functioning correctly. The remote session showed that that ports required a software update to communicate with your devices properly. We are glad the issue has been resolved and that your Dell is now performing as it should. If you ever need further assistance, please let us know. We're available at *** or ***.
Super Communications's reply11 Feb 2026, 12:10
Official
Hi Hlumela. Thanks for getting in touch with us. We are glad Luzuko was able to assist with your query and confirm that the hardware is functioning correctly. The remote session showed that that ports required a software update to communicate with your devices properly. We are glad the issue has been resolved and that your Dell is now performing as it should. If you ever need further assistance, please let us know. We're available at *** or ***.