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sakhile U

1 reviews | Active since Jun 2015

17 Jul 2015, 08:37

wrong entries by lotto cashier

Zanele made wrong entries on my lotto ticket on 15 July 2015 @ 7h55. I don't know her surname because she was wearing her name tag in reverse but heard it from cashier sitting next to her whose name is MAUREEN MYEZA. I kept records of my intended numbers and numbers playes by ZANELE as proof of what patrons have been complaining about on numerous occasions even to the human resources manager, PHETHINDABA SIBANDA. the more things seem to change, the more they remain the same. (case of lack of leadership and management.)

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Replies (1)
Supabets
Supabets's reply10 Apr 2017, 11:40
Official

Dear Sir/Madam

Our sincere apologies for your experience with us and thank you for bringing this under our attention. Apologies for only attending to your query now.

Has your complaint been dealt with? If you still experience problems with your account, please could you email your complaint, your account username, ID number and contact number to the following email addresses in order for us to respond to your query.

Email: *** or ***.

Hope to hear from you soon.

Kind regards

Supabets_za