Worst Customer Service at Supabets

This is the worst customer service I have experienced. I deposited into my Supabets account and my money still has not being credited despite sending proof of payment on their email addresses and whatsup. A lady called Lungile responded to indicate that my money will be credited but when making a follow-up later claimed to have never responded to my email. I have received another response from Neville which promised the same thing, that is to make a follow-up and nothing has happened. All I need is my money then I ll never use that platform ever again. My username is molelekim