JA
Jose A

1 reviews | Active since Dec 2022

21 Feb 2024, 20:44

Worse withdrawal system

New withdrawal system doesn't allow resending of voucher codes or pins and there's no withdrawal history. I received my code for my instant money withdrawal but haven't received my pin. I spoke to the support 3 hours ago and still waiting for the pin.

0
Replies (4)
Supabets
Supabets's reply21 Feb 2024, 21:20
Official
Hi   Jose Albertyn 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 

Best regards,

JA
Jose A's update22 Feb 2024, 11:51
Reviewer Update
Been contacted by 3 agents and still my problem hasn't been solve, next review 1 star
JA
Jose A's update22 Feb 2024, 11:55
Reviewer Update
All I need is the pin of a Instant Money withdrawal sent to me. Ref of withdrawal is SB-105273
Supabets
Supabets's reply22 Feb 2024, 11:58
Official
 Hi   Jose Albertyn 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 

Best regards,