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MM
Muzi M

1 reviews | Active since Aug 2013

04 May 2022, 09:21

Withdrawal not paid.

I requested a withdrawal of R25504.25 through FNB EFT on 28/04/2022 at 8:35am, up to now I haven't received any payment. I sent about 20 emails or so so far, everytime they'll ask for my username and which bank I used. Please help. My username Mi1967 Cellphone number ***. Thank you.

0
Replies (10)
Supabets
Supabets's reply04 May 2022, 09:24
Official
 Hi Muzi Msimango 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group
 
MM
Muzi M's update04 May 2022, 09:35
Reviewer Update
This matter has been hanging for so long, please resolve today, thanks.
Supabets
Supabets's reply04 May 2022, 09:39
Official
Hi Muzi Msimango 

Kindly note that our support team is currently working on resolving your query and this will be resolved as soon as possible. We apologize for the inconvenience caused.

Kind regards,
Supabets Gaming Group 

MM
Muzi M's update04 May 2022, 09:46
Reviewer Update
Thank you...
Supabets
Supabets's reply04 May 2022, 10:16
Official
Hi Muzi Msimango 

Thank you for your patience please feel free to contact our support team for further assistance.

Kind Regards,
Supabets Gaming Group 
 
MM
Muzi M's update04 May 2022, 10:22
Reviewer Update
You said this will be resolved as soon as possible, now I have to contact your support team?
Make me understand this please.
Supabets
Supabets's reply04 May 2022, 10:27
Official
Hi Muzi Msimango 

Our team is working on resolving your issue therefore kindly feel free to contact the support team for future queries.

Kind Regards,
Supabets Gaming Group 
Supabets
Supabets's reply04 May 2022, 10:33
Official
Hi Muzi Msimango 

Kindly note that the support team is trying to contact you to give you feedback but cannot get hold you. Please provide an alternative number so that one of our consultants can contact you.

Kind Regards,
Supabets Gaming Group 

MM
Muzi M's update04 May 2022, 16:57
Reviewer Update
Firstly I would like to thank Hellopeter, and a wonderful gentleman by the name of Tebogo from Supabets. He promised to call me back, and he did and he gave me options on how we can resolve the matter together. My query is resolved and thank you again Tebogo...I give you give 🌟🌟🌟🌟🌟.
Supabets
Supabets's reply04 May 2022, 18:33
Official
Hi Muzi 

Thank you for the positive feedback, we wish you a great experience with us and good luck with your future bets.

Regards,
Supabets Gaming Group