FM
Faith M

1 reviews | Active since Sept 2025

14 Mar 2026, 20:12

Withdrawal not paid

I am once again disappointed by Supabets. I’ve made a withdrawal but now when I try to check the status of my withdrawal it says that I cannot make a withdrawal because my account is inactive. How was my account inactive when I was able to deposit and play but when I’ve won and make a withdrawal I’m told it’s inactive. I’m trying not to log out coz if my account is deactivated I will no longer be able to log in and won’t be able to track my withdrawal.

Why does it have to be a struggle with Supabets if I want to make a withdrawal.

0
Replies (3)
Supabets
Supabets's reply14 Mar 2026, 21:07
Official
Good evening 

Hi Faith,

Thank you for your feedback, and we’re sorry to hear about your experience. According to our records, your account was deactivated following a closure request from you . When an account is closed, certain services such as withdrawals and account access may no longer be available through the platform.

As discussed during our telephonic conversation, your query has been escalated to the relevant team for further assistance. We will provide you with feedback by tomorrow.

We truly appreciate your support and thank you for choosing Supabets.

Kind regards,
Supabets Gaming Group

FM
Faith M's update15 Mar 2026, 09:25
Reviewer Update
I got assisted this morning by Simi and my withdrawal is paid. Thanks a lot to Simi for the assistance and checking on me if I did see the payout
Supabets
Supabets's reply15 Mar 2026, 09:40
Official
Hi Faith

Thank you for your feedback. We are glad to hear that your withdrawal was paid and that Simi was able to assist you.
We appreciate your kind words and will pass the message to her.

Regards 
Supabets Gaming Group