MB
Michelle B

1 reviews | Active since Jan 2023

22 Mar 2023, 08:35

Withdrawal not being processed.

Requested a withdrawal on Monday, it is now Wednesday and still nothing.

No communication no nothing.

Withdrawal status continues to remain on pending.

0
Replies (7)
Supabets
Supabets's reply22 Mar 2023, 09:26
Official
  Hi Michelle B 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group 
 

Best regards,

MB
Michelle B's update22 Mar 2023, 11:44
Reviewer Update
Hi

A consultant did call me this morning and I received an sms approving my withdrawal, however it is now almost 3hrs later and funds have still not been received.
Supabets
Supabets's reply22 Mar 2023, 11:49
Official
 Hi Michelle B 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group 

Best regards,

MB
Michelle B's update22 Mar 2023, 14:30
Reviewer Update
Good afternoon

Please note that I have still not received payment.
Supabets
Supabets's reply22 Mar 2023, 15:03
Official
Hi Michelle B 


We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group

Best regards,

MB
Michelle B's update22 Mar 2023, 15:36
Reviewer Update
Good afternoon

Please note that the withdrawal transaction requested is no longer reflecting under pending transactions However is also not reflecting under transactions.

I was advised on email that payment will be paid during the course of the day however I have still not received any payment.

Please could this matter be attended to.

Supabets
Supabets's reply22 Mar 2023, 15:48
Official
 Hi Michelle B 

 We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group 

Best regards,