LT
Leanna T
1 reviews | Active since Jun 2024
19 Jun 2024, 12:41
Withdrawal Dispute
I have been trying to get Supabets to reverse my FNB eWallet withdrawal since Friday as it was paid to the wrong number. I spoke to Phumza, Tinyiko, Thembeka and Nkanyiso but they did not help. One of your call center agents told me to contact FNB but FNB requires the sender (Supabets) to contact them for any reversals.
Helpful (0)
Replies (6)0
Replies (6)
Supabets's replyOfficial
19 Jun 2024, 12:46 Hi Leanna
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply19 Jun 2024, 12:46
Official
Hi Leanna
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
LT
Leanna T's updateReviewer Update
20 Jun 2024, 14:34Thank you, i did receive a call yesterday but I'm still waiting for a response from the agent regarding my dispute.
LT
Leanna T's update20 Jun 2024, 14:34
Reviewer Update
Thank you, i did receive a call yesterday but I'm still waiting for a response from the agent regarding my dispute.
Supabets's replyOfficial
20 Jun 2024, 14:44 Hi Leanna
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply20 Jun 2024, 14:44
Official
Hi Leanna
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
LT
Leanna T's updateReviewer Update
22 Jun 2024, 11:10Its been a week now and I'm still waiting for my query to be resolved. Every agent that was assigned to me weren't able to resolve this issue.
LT
Leanna T's update22 Jun 2024, 11:10
Reviewer Update
Its been a week now and I'm still waiting for my query to be resolved. Every agent that was assigned to me weren't able to resolve this issue.
Supabets's replyOfficial
22 Jun 2024, 15:18 Hi Leanna
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply22 Jun 2024, 15:18
Official
Hi Leanna
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's replyOfficial
22 Jun 2024, 15:25 Hi Leanna
One of our agents have tried to be in contact with you on 063 **** *02 line went to voicemail, please advise on a convenient time to be in contact with you.
Kind regards,
Supabets Gaming Group.
One of our agents have tried to be in contact with you on 063 **** *02 line went to voicemail, please advise on a convenient time to be in contact with you.
Kind regards,
Supabets Gaming Group.
Supabets's reply22 Jun 2024, 15:25
Official
Hi Leanna
One of our agents have tried to be in contact with you on 063 **** *02 line went to voicemail, please advise on a convenient time to be in contact with you.
Kind regards,
Supabets Gaming Group.
One of our agents have tried to be in contact with you on 063 **** *02 line went to voicemail, please advise on a convenient time to be in contact with you.
Kind regards,
Supabets Gaming Group.