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Pfariso M
1 reviews | Active since Mar 2024
19 Mar 2024, 15:02
Withdrawal delay
I've made a withdrawal on the 14th of March and till today it's not processed, and every time I try to email them they tell me that they've escalated the query to the relevant department and it's been 4 days since they've been telling me this everyday
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Replies (3)0
Replies (3)
Supabets's replyOfficial
19 Mar 2024, 15:04Hi Pfariso Constance Mauda
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply19 Mar 2024, 15:04
Official
Hi Pfariso Constance Mauda
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
PM
Pfariso M's updateReviewer Update
04 Apr 2024, 09:52I've written a complaint about my withdrawal and the agent called me and told me they're still investigating my bonus winnings and it could take up you 3 weeks, today marks the 3 weeks and still I didn't receive my withdrawal, this is unprofessional
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Pfariso M's update04 Apr 2024, 09:52
Reviewer Update
I've written a complaint about my withdrawal and the agent called me and told me they're still investigating my bonus winnings and it could take up you 3 weeks, today marks the 3 weeks and still I didn't receive my withdrawal, this is unprofessional
Supabets's replyOfficial
04 Apr 2024, 10:06 Hi Pfariso Constance Mauda
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, Kindly note that we have done a follow up regarding your query and we will provide feedback shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, Kindly note that we have done a follow up regarding your query and we will provide feedback shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply04 Apr 2024, 10:06
Official
Hi Pfariso Constance Mauda
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, Kindly note that we have done a follow up regarding your query and we will provide feedback shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, Kindly note that we have done a follow up regarding your query and we will provide feedback shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.