MP
Mandla P

1 reviews | Active since Nov 2020

21 Nov 2025, 09:57

Withdrawal and Fica problem

Am having trouble with my withdrawal it keeps asking me to fica of which I did first time opening my supabets account Even if I go to the fica site and try uploading my documents your site is not working and your chat site i have waited for more than 20 mins without someone talking to me Kindly upgrade and fix your service

0
Replies (5)
Supabets
Supabets's reply21 Nov 2025, 13:29
Official
 Hi  Mandla Phiri  
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group 
MP
Mandla P's update21 Nov 2025, 18:20
Reviewer Update
Still no response and I spoke to a Tinyiko on the chat portal after 5 hours of struggling to get a consultant but he was not helpful ,he told me to go upload again
Can someone process my documents on the email I sent because I need to withdraw my money
What is the use of emailing if no one responds....I sent those documents at 8am this morning
Supabets
Supabets's reply21 Nov 2025, 21:58
Official
 Hi  Mandla Phiri  
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group 
MP
Mandla P's update22 Nov 2025, 11:42
Reviewer Update
Its been 3 days I need to withdraw my money , what technical problem is failing to be sorted in 3 days guys , this service is a nightmare am telling you, we play to win and when we win we want to use our money
A lady took all my documents on email yesterday and still I can't withdraw
Supabets
Supabets's reply22 Nov 2025, 14:07
Official
Hi  Mandla Phiri  
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group