TM
Timmy M

1 reviews | Active since Sept 2018

01 Sept 2018, 10:50

WEEKLY BONUS NOT PAID!!!

WEEKLY BONUS NOT PAID!!!

I've never experienced such a painful customer service in my entire life. This company is a **** and **********! They take from you. And when it's time to get something from them they send you from pillar to post with their favorite scripted response: "Your query has been escalated to the relevant department." You will wait for months and years to get a response.

My weekly bonus is not paid to my account because of their constantly inconstant and problematic systems were down for the whole week. I MEAN THE WHOLE WEEK. Now that their system is back online THEY DON'T WANNA PAY MY WEEKLY BONUS THAT WAS DUE ON TUESDAY WHILE THEIR SYSTEM WAS DONE. THEY KEEP ON SAYING; "Your query has been escalated to the relevant department."

I've sent emails and made phone calls, and my issue is still unresolved!!! STAY AWAY FROM THIS ****PY AND GREEDY COMPANY.

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Replies (1)
Supabets
Supabets's reply02 Sept 2018, 13:42
Official

Good day Timmy

We acknowledge receipt of your review.

Our support agents will be in contact with you in due course.

Kind regards

Supabets Gaming Group