LS
Lulu S

1 reviews | Active since Aug 2017

30 Aug 2017, 15:09

VERY VERY RUDE NOMPUMELELO MHLUNGU

I went to bet this morning and my tickets cost was R28 then l payed with a R100, The cashier Nompumelelo Mhlungu gave me a loose change of coins R2,R5 and R1 and l asked her why is she giving me all the loose change with no notes because it was just lots of coins l couldn't even count it. Her response was ARE YOU TALKING TO ME BECAUSE IF YOU ARE, THEN YOU ARE ASKING THE WRONG PERSON IM JUST DOING MY JOB HERE WITH AN ATTITUDE THAT WAS WRITTEN ALL OVER HER FACE, MY RESPONSE WAS yes lm talking to you because you could have told me you don't have change and l could have gone to another till instead of giving me all this loose coins. SHE SAID YOU WILL BE CURSED YOU ******* BECAUSE I'M JUST DOING MY JOB HERE WHERE MUST I GET THE CHANGE SO EARLY AND HER COULEAGUES STARTED LAUGHING AND OTHER PEOPLE ON THE QUE STARTED LAUGHING AT ME AND SHE CONTINUED SWEARING AT ME SAYING YOU ******* ( LESIDWEDWE LESI ) WHERE AM I GOING TO GET THE NOTES CHANGE SHE SWEARED AT ME UNTIL I WENT OUT THE DOOR, I DIDN'T SEE A NEED TO ARGUE WITH HER BECAUSE CLEARLY SHE WAS SHOWING OFF TO THE CLIENTS AND HER COULEAGUES HOW SHE CAN SPEAK TO ME LIKE AM A NOBODY AND SWEAR AT ME, I FELT SO HUMILIATED INFRONT OF ALL THOSE PEOPLE. I DIDN'T KNOW WHAT ELSE TO DO REALLY. It was at 8:14am this morning at the Supa bets next to MTN Taxi rank at Noord. I have never seen such a person behaving like that at work, I'm sure she was hired there to help people hot to harass people.

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Replies (1)
Supabets
Supabets's reply30 Aug 2017, 15:15
Official

Good afternoon Sir

We hereby acknowledge receipt of you review.

We would like to apologise for your experience and want to assure you that this behavior is unacceptable to us.

This matter has been escalated to the Area Manager and an investigation will be done.

We will keep you informed.

Kind regards

Supabets Gaming Group