Very bad service

This is way out if my hands, deposited R200.00 Friday. To date supabet fail to allocate it. I mean a mere R200.00. I’ve tried to make contact and all method failed. To date they still fail, I lost count because they keep on asking about proof of payment which when i send it they even fail to acknowledge receipt of it. To my brothers and sisters be careful and never deposit to supabet using direct method since team supabet agent have a way out of taking your money.