1 reviews | Active since Oct 2021
Utterly poor and pathetic service.
I made two withdrawals on 28 September 2021. Both in the amount of R600. I received one amount of R600. I have spoken to Sibongile, Busisiwe, Jabulani, Maria, Lindiwe and other people who's name I did not take. Each one telling me a different story as to payment. One said, payment will be made today, another said they are trying to contact my bank, another said they are paying out tomorrow - on a Saturday. Since when does Supabets pay out on a Saturday? I have been phoning since 29 September 2021 and each consultant comes with a different story. The call gets dropped or Team Leaders are always in meetings. What the heck is going on with Supabets? Reverse my money into my Supabets account or pay me out my winnings. Your service is poor and pathetic.
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We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
This is not the first time this is happening. Two times eft withdrawals were paid back into my Supabets account without me noticing after doing an eft withdrawal, another time I was told I played my winnings.
I sincerely hope that Supabets can resolve their Client payment issues, assist Clients with better feedback and that Team Leaders are available to speak to upon request.
This is not the first time this is happening. Two times eft withdrawals were paid back into my Supabets account without me noticing after doing an eft withdrawal, another time I was told I played my winnings.
I sincerely hope that Supabets can resolve their Client payment issues, assist Clients with better feedback and that Team Leaders are available to speak to upon request.
Thank you
Thank you