DB
David B

1 reviews | Active since Jun 2021

31 Jan 2024, 12:32

Useless supabets especially the agent Mpho

My friends when we was at stokevel really begg me to open supabets account because i another app they say supabets is better I took their advice and download the app now because am new with this app I made mistake with login pin guess what I requested assistance from 9 am the agent called Mpho keep sendinge emails saying they will send the link to my phone number nothing happened yet over 15 emails exchanged between me and their agent for assistance nothing my advice to people don't download supabets app because when you need assistance with understanding of their app they will treat you like trash am on the mission this Sunday at our stokevel all my friends should ****off of supabets cause it will just worse of money doing business with people who don't appreciate their customers.people don't do business with supabets they is a lot of other companies who responded to asap once you put request.

0
Replies (5)
Supabets
Supabets's reply31 Jan 2024, 12:50
Official
Hi David Banda 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 

Best regards,

DB
David B's update01 Feb 2024, 09:06
Reviewer Update
Hi please can you please ask Nonhlanhla.k why did she send me e-mail what was the reason behind it because I wasn't helped at all
Supabets
Supabets's reply01 Feb 2024, 09:09
Official
Hi David Banda 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 

Best regards,

DB
David B's update01 Feb 2024, 11:24
Reviewer Update
Did you see comments on X and FB about your supabets check out
Supabets
Supabets's reply01 Feb 2024, 11:46
Official
Hi David Banda 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 

Best regards,