AM
Andrea M
1 reviews | Active since Jun 2023
24 Sept 2024, 09:24
Useless staff and terrible service
What an *********** bunch of staff. From FICA all the way to withdrawal absolutely unhelpful. You have to phone just to get your documents approved. When you try to withdraw they tell you T&C's said you can't but funny enough my partner withdrew yesterday. Then we got threatened for our accounts to be frozen. Absolutely ********** service. I will never use this site again. Keeping my bets with Hollywood bets rather, they actually pay your money within a decent time and no stress, immediate verification.
Helpful (0)
Replies (6)0
Replies (6)
Supabets's replyOfficial
24 Sept 2024, 09:32 Hi Andrea
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply24 Sept 2024, 09:32
Official
Hi Andrea
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
AM
Andrea M's updateReviewer Update
24 Sept 2024, 09:45I've been holding with your *********** staff. Now I'm being called a **** on a call and that I don't know my husband because he deposited without my knowledge. And on top of it no resolution. I'm being told I can't withdraw at all. This is insane. Update: there's no update because there's nothing being done.
AM
Andrea M's update24 Sept 2024, 09:45
Reviewer Update
I've been holding with your *********** staff. Now I'm being called a **** on a call and that I don't know my husband because he deposited without my knowledge. And on top of it no resolution. I'm being told I can't withdraw at all. This is insane. Update: there's no update because there's nothing being done.
Supabets's replyOfficial
24 Sept 2024, 10:17 Hi Andrea
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply24 Sept 2024, 10:17
Official
Hi Andrea
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
AM
Andrea M's updateReviewer Update
24 Sept 2024, 10:23Daniel Beshana just called and told me partner that he is lying. He used the money he withdrew to deposit but according to Daniel we are both ****s. I would not suggest ever using this site as they are ****ming people
AM
Andrea M's update24 Sept 2024, 10:23
Reviewer Update
Daniel Beshana just called and told me partner that he is lying. He used the money he withdrew to deposit but according to Daniel we are both ****s. I would not suggest ever using this site as they are ****ming people
AM
Andrea M's updateReviewer Update
24 Sept 2024, 11:15So much for a return phone call. I've been waiting nearly two hours since I was told I'd be contacted. This is ridiculous. You guys just want the money and give **** service.
AM
Andrea M's update24 Sept 2024, 11:15
Reviewer Update
So much for a return phone call. I've been waiting nearly two hours since I was told I'd be contacted. This is ridiculous. You guys just want the money and give **** service.
Supabets's replyOfficial
24 Sept 2024, 12:31 Hi Andrea
We acknowledge receipt of your review and thank you for bringing this to our attention. We hope that you have clarity regarding your query.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention. We hope that you have clarity regarding your query.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply24 Sept 2024, 12:31
Official
Hi Andrea
We acknowledge receipt of your review and thank you for bringing this to our attention. We hope that you have clarity regarding your query.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention. We hope that you have clarity regarding your query.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.