Useless betting company

Dear Supabets Team,

I am writing to express my deep disappointment with the handling of my ticket, SU***CD-191934, placed on 15 January 2024.

All the games on this ticket started at 14:00 PM yesterday, and the teams completed their matches. However, I am surprised and frustrated that the results for the match between FK Varnsdorf vs. FC Hradec Kralove B have not been updated.

I watched this game live on Czechia Television, and the final score was clearly FK Varnsdorf 4 - 0 FC Hradec Kralove B. Since yesterday, I have been sending emails to request an update to my ticket, but I have only been told to wait 24 hours for results that are already widely available.

To assist your team, I have attached evidence, including links to football websites and the official Twitter page of the home team, which all confirm the match result. I hope this will expedite the process.

I am tired of being treated poorly as a loyal customer. I trust that someone will take responsibility today to resolve this issue. Prompt action is expected, as this delay has been both frustrating and unnecessary.

Thank you.

Kind regards, [Mulalo Mutswana] [username is Mula84] [***] [Ticket Number: SU***CD-191934]