****ty Fica Process No Results!

Ive been struggling for a week just to do a withdrawal , ive uploaded fica documents , ive emailed and whatsapped all neccesary documents , only to get *********** people who cannot do their jobs properly to sort it out , when you upload the documents yourself it keeps giving errors , then their agents has the audacity to ask you if you have an identity card or drivers licence , because ive never had any of those .. the service is absolute disgusting .: all because you want to withdraw you own money that’s rightfully yours .. don’t create a website where you cannot pay your clients what’s rightfully there’s .. you after service is **** and your agents all have different stories .. do better and be better as a company !!