DB
Dyllan B
1 reviews | Active since Nov 2019
24 Feb 2021, 20:41
*******
*******!!!!
Loaded cash onto my account.. Got some bonus cash... Had to rol***** my winnings a few times in order to be able to withdraw my winnings.
Eventually Supabets advises i am now eligible to withdraw. After numerous attempts to withdraw my cash and it failing due to "server error" my money disappears out of my account.
I then contact support to ask what's happening... I get told "Because you tried to withdraw so many times, we have now confiscated your winnings"
What **** is that. No other site has ever given me such issues.
Supabets is the worst!! Will never use or recommend them ever again.
Helpful (0)
Replies (7)0
Replies (7)
Supabets's replyOfficial
24 Feb 2021, 20:48 Hi There Dyllan B
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
Supabets's reply24 Feb 2021, 20:48
Official
Hi There Dyllan B
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
DB
Dyllan B's updateReviewer Update
24 Feb 2021, 20:54Typical Response!!! Why give the same generic response to everyone??
Pretty eager to see what your support team comes up with
Pretty eager to see what your support team comes up with
DB
Dyllan B's update24 Feb 2021, 20:54
Reviewer Update
Typical Response!!! Why give the same generic response to everyone??
Pretty eager to see what your support team comes up with
Pretty eager to see what your support team comes up with
Supabets's replyOfficial
24 Feb 2021, 20:59Hi Dyllan B
A agent has tried to make contact with you on your registered number but to no avail, May you please confirm a suitable time in which we can get in contact with you to resolve this issue.
Look forward to hearing from you
Supabets Gaming Group
A agent has tried to make contact with you on your registered number but to no avail, May you please confirm a suitable time in which we can get in contact with you to resolve this issue.
Look forward to hearing from you
Supabets Gaming Group
Supabets's reply24 Feb 2021, 20:59
Official
Hi Dyllan B
A agent has tried to make contact with you on your registered number but to no avail, May you please confirm a suitable time in which we can get in contact with you to resolve this issue.
Look forward to hearing from you
Supabets Gaming Group
A agent has tried to make contact with you on your registered number but to no avail, May you please confirm a suitable time in which we can get in contact with you to resolve this issue.
Look forward to hearing from you
Supabets Gaming Group
DB
Dyllan B's updateReviewer Update
24 Feb 2021, 21:01I am available from 8am in the morning. Will await your call
DB
Dyllan B's update24 Feb 2021, 21:01
Reviewer Update
I am available from 8am in the morning. Will await your call
Supabets's replyOfficial
24 Feb 2021, 21:03Thank you Dyllan B for getting back to us, We will ensure a agent contacts you then.
Supabets's reply24 Feb 2021, 21:03
Official
Thank you Dyllan B for getting back to us, We will ensure a agent contacts you then.
DB
Dyllan B's updateReviewer Update
25 Feb 2021, 16:15Been contacted by an agent and been told I violated terms and conditions. Which makes absolutely no sense. The bonus credit only allows you to make certain bets, if you're in violation of it then it blocks you and does not even allow you to process the bet. So I do not understand how my bets violated terms and conditions
DB
Dyllan B's update25 Feb 2021, 16:15
Reviewer Update
Been contacted by an agent and been told I violated terms and conditions. Which makes absolutely no sense. The bonus credit only allows you to make certain bets, if you're in violation of it then it blocks you and does not even allow you to process the bet. So I do not understand how my bets violated terms and conditions
Supabets's replyOfficial
25 Feb 2021, 16:19Good Afternoon Dyllan
A agent will be in contact with you shortly to better explain the terms and conditions
Regards
Supabets Gaming Group
A agent will be in contact with you shortly to better explain the terms and conditions
Regards
Supabets Gaming Group
Supabets's reply25 Feb 2021, 16:19
Official
Good Afternoon Dyllan
A agent will be in contact with you shortly to better explain the terms and conditions
Regards
Supabets Gaming Group
A agent will be in contact with you shortly to better explain the terms and conditions
Regards
Supabets Gaming Group