MM
Maanda M

1 reviews | Active since Sept 2022

20 Sept 2022, 06:25

They dont pay Profits

I made a deposit if R690 they gave me R690 bonus i made profits of R5300 today when i try to withdraw they declining they say due to sharing of Ip when i check my account there is no money in my account

0
Replies (11)
Supabets
Supabets's reply20 Sept 2022, 06:57
Official
HI  Maanda Musetha 
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group 
MM
Maanda M's update20 Sept 2022, 07:35
Reviewer Update
Looks like they were just trying to find ways to take the money because they called they say my bets were not correct i told them to re check and they found they were correct now they say they have escalated my matted to bonus queries i wonder if i will even get feedback
Supabets
Supabets's reply20 Sept 2022, 07:42
Official
 HI  Maanda Musetha 
One of our consultants have contacted you please be patient for feedback. Thank you.

Kind regards,

Supabets Gaming Group 
Supabets
Supabets's reply20 Sept 2022, 10:20
Official
HI Maanda Musetha 

Please refer to our below bonus terms and conditions.

Any syndicate betting or sharing of ips is seen as ********** activity with bonuses. All winnings from bonuses will be withdrawn and such activity will be reported to fic. When bonuses are removed by Supabets Risk Team the decision is final.

Kind Regards
Supabets Gaming Group
MM
Maanda M's update20 Sept 2022, 10:23
Reviewer Update
But i didnt share ip address with anyone
Supabets
Supabets's reply24 Sept 2022, 13:09
Official
 HI  Maanda Musetha 
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group 
Supabets
Supabets's reply24 Sept 2022, 13:13
Official
Hi Maanda Musetha

As communicated before , you have breached our terms and conditions and unfortunately all winnings has been removed. 

Kind Regards 

Supabets Gaming Group 

 
MM
Maanda M's update24 Sept 2022, 13:16
Reviewer Update
I thought we done with this matter way ago why you responding today you have taken my money and you saying im sharing ip address just as excuse not to pay me. You can keep that R5300 and as long as people will know what kind of business you running that when people make profits you come with ways of not to pay them
Supabets
Supabets's reply24 Sept 2022, 13:37
Official
Hi Maanda Musetha
 
Please see link attached for our terms and conditions. 

https://support.supabets.co.za/bonus-terms/

Kind Regards 

Supabets Gaming Group. 
MM
Maanda M's update24 Sept 2022, 13:44
Reviewer Update
I see the terms and i know them and i am saying i didnt share ip address with anyone its one of your strategies thats why at first you said my the nature of my bets dont allow you to pay me then you changed now its ip address this are just strategies to not pay
Supabets
Supabets's reply24 Sept 2022, 14:13
Official
 HI  Maanda Musetha 
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group