TP
Terence P

1 reviews | Active since Dec 2019

08 Mar 2021, 15:35

their online slot games are rigged into robbing people!!

it took supabets 2 months+ to assist me with accessing my bonus wallet. its now been months since i asked for feedback regarding their online slots games. the games seem to only spin with little to no payout. i have been playing the online slots now for a long time and after looking at my statements realize that their online slots are rigged into only taking money. you can play their slots for the whole month putting in thousands and they will never give you a proper payout, i havent had a proper payout or win for months and when you query, they ignore you, asking for your number and never call, i am still waiting for a call for 2 months now. i have already reported and requested an investigation from the NGB. i advise everyone experiencing this issue with supabets to report to the National Gambling Board as they cant be robbing people constantly and only taking their money and when you query, they just ignore you. i will be recording a video how their online slots just spin for 40-50 spins at a time and dont even pay a cent, will be posting the videos on as many online platforms as possible because they cant just be robbing people and ignoring them. from the looks of the bad reviews i advise to contact the NGB, if you require details please add chat to this post/review and i will send you guys the Nation Gambling Board details.

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Replies (3)
Supabets
Supabets's reply08 Mar 2021, 15:36
Official
 
Hi Terence P

 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards
Supabets Gaming Group 
TP
Terence P's update08 Mar 2021, 15:48
Reviewer Update
i have been told somene will be contacting me for more than 2 months, with no contact. can you just advise on why you guys online slots only spin with no payout, there seems to be a problem but no one wants to understand. its not possible for a slot game to spin for 40 - 50 times without anything happening, thats just plain rigged.
Supabets
Supabets's reply08 Mar 2021, 16:09
Official
Hi There Terrence P 

We have tried contacting you on the telephone number provided unsuccessfully as well as sent you an email, Please can you provide a alternative number on the email sent or an appropriate time in which a manager can be in contact with you 

Looking forward to hearing from you 
Supabets Gaming Group