AS
Ashveer S

1 reviews | Active since Jun 2013

25 Oct 2024, 14:38

Terrible lack of communication

I did 7 withdrawals earlier today and received sms's and emails confirming the withdrawal requests. It even appears on the app. When I called in, I was told there's only 2 pending approvals as the other withdrawals were reversed. Nobody notified me of this. It's my money, which I won. Why should my withdrawal requests be reversed?

0
Replies (3)
Supabets
Supabets's reply25 Oct 2024, 14:50
Official
Hi There 

 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group
AS
Ashveer S's update26 Oct 2024, 01:02
Reviewer Update
The 24hr line definitely doesn't work. I waited 10 minutes and still nobody answered
Supabets
Supabets's reply26 Oct 2024, 09:28
Official
Hi Ashveer

We do apologize for the inconvenience. One of our agents will be contacting you shortly to assist. 

Kind Regards 

Supabets Gaming group.