WC
Wesley C
1 reviews | Active since Apr 2018
21 Nov 2023, 23:47
Super bets don't pay you winnings when your bet is winning
I betted with my bonus and won My bet shows winning I have contacted them over 4 times and every time the say it will be sorted!
They have the worst support which always lie, and they don't pay out when you win
Don't bet with them
Helpful (0)
Replies (3)0
Replies (3)
Supabets's replyOfficial
22 Nov 2023, 06:40Hi Wesley Chetty
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply22 Nov 2023, 06:40
Official
Hi Wesley Chetty
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
WC
Wesley C's updateReviewer Update
22 Nov 2023, 08:16Thank you for calling and for your speedy response
Feedback I received
Just let all punters be aware, so apparently If get a bonus today and you take a bet for a World Cup match using your bonus funds that will only result in the next month, you won't be able to collect your winnings should you win.
Also, train your online chat staff with this rule, I contacted them 4 times and not once this was mentioned
Also after reading this rule is very vague "Bonus funds to expire if not fully transferred to main wallet within 15 days. "
Feedback I received
Just let all punters be aware, so apparently If get a bonus today and you take a bet for a World Cup match using your bonus funds that will only result in the next month, you won't be able to collect your winnings should you win.
Also, train your online chat staff with this rule, I contacted them 4 times and not once this was mentioned
Also after reading this rule is very vague "Bonus funds to expire if not fully transferred to main wallet within 15 days. "
WC
Wesley C's update22 Nov 2023, 08:16
Reviewer Update
Thank you for calling and for your speedy response
Feedback I received
Just let all punters be aware, so apparently If get a bonus today and you take a bet for a World Cup match using your bonus funds that will only result in the next month, you won't be able to collect your winnings should you win.
Also, train your online chat staff with this rule, I contacted them 4 times and not once this was mentioned
Also after reading this rule is very vague "Bonus funds to expire if not fully transferred to main wallet within 15 days. "
Feedback I received
Just let all punters be aware, so apparently If get a bonus today and you take a bet for a World Cup match using your bonus funds that will only result in the next month, you won't be able to collect your winnings should you win.
Also, train your online chat staff with this rule, I contacted them 4 times and not once this was mentioned
Also after reading this rule is very vague "Bonus funds to expire if not fully transferred to main wallet within 15 days. "
Supabets's replyOfficial
23 Nov 2023, 06:55Hi Wesley Chetty
Thank you for your feedback. Kindly feel free to contact our support team for further assistance. SUPABETS - the place to bet, spin, play.
Thank you for your feedback. Kindly feel free to contact our support team for further assistance. SUPABETS - the place to bet, spin, play.
Kind regards,
Supabets Gaming Group.
Supabets Gaming Group.
Supabets's reply23 Nov 2023, 06:55
Official
Hi Wesley Chetty
Thank you for your feedback. Kindly feel free to contact our support team for further assistance. SUPABETS - the place to bet, spin, play.
Thank you for your feedback. Kindly feel free to contact our support team for further assistance. SUPABETS - the place to bet, spin, play.
Kind regards,
Supabets Gaming Group.
Supabets Gaming Group.