rH
richard H

1 reviews | Active since Sept 2020

04 May 2023, 16:25

SUPABETS.CO.ZA SIMPLY INCAPABLE. INVEST ELSEWHERE.

Good day

"After an intense review of your account considering Prior inquiries from your side, our head trader has allocated R15 000 VIP Bonus to your account . Please accept our sincerest apology from the VIP Team in this regard as a few aspects of your account were somehow omitted. We assure careful consideration will be carried through concerning your VIP Account henceforth, to avoid inconveniences and errors. I have tried to contact you however your line is not going through. Please do enjoy the allocation, and hope you make greater winnings with us "

This was an email received after my last post...seems convincing and I was looking forward to a good business future with Supabets.

Turns out no a single word meant anything and the polar opposite has once again played this month.Trustworthy..i think not sincere definitely not pack of lies..indeed

This would be just a follow-on from my previous post about this company SUPABETS.CO.ZA as mentioned in my previous post it took five months for me to finally get a VIP bonus at the end of MARCH which is due every month ACTUALLY, but for five months they failed to give it to me amongst other things ....eventually they made right last month and gave me the VIP bonus quite a fair to be honest but it's a question of consistency .I was going to remove the negative posts I wrote about them last time but I thought hang on let's just see how they go next month it's only the first time afterwards and let's see if this is going to be a consistent thing ... well l suffice to say this month it's the same story again ,they haven't given me my bonus despite me depositing multiple times every single day thousands of Rands allonyh long and they are not replying to my emails they will not assist me on the live chat and there is no bonus and it's the end of the business day and it's back to square one .These people just cannot get their act together the unprofessionalism is second to none at supabets and it's just a circus, you can't invest hard-earned money in thid company that just carries on like a bunch of children and can't be bothered to respond to mail or any other and act like it's all non-chalant ....this is people's money they handling, taking bets with, running slots ,sport racing etc ..we talking copious amounts of money ,other peoples money and they can't be bothered to get back to you to let you know what's happening ,they can't be bothered to give you your bonused that are clearly advertising and boldly used as a selling point for their website , bonuses earned through heavy losses,which is false and misleading ...which is a crime to be honest.... it's just it's just so unprofessional, poor management decision ,support managers can't be bothered to get back to you, live chat can't assist you ,you don't know where your money is you spend and spend and spend and you earn these bonuses which they actually owed as their promises state these bonuses are standard, I earned them but they just can't be bothered to give it to you ...no reason no excuse no breach just nothing 6 months in a row barring last month. So anyway I'm gonna to have to stick with my original post and previous posts and rate poorly this company .It should be avoided at all costs there are other options many competitors way more secure and professional My advice based on personal experience of many months is DON'T invest your money with these people they have no idea what they're doing and they are just so disorganized and unprofessional. IM sorry supabets you couldn't be bothered to even reply to an e-mail all day long I sent ABOUT 10 you could AT LEAST reply to 1 Avoid.YOUR ACTIONS HAVE COMPLETELY VOIDED ANY EFFORTS NADR LAST MONTH.you cannot buy away unprofessional misconduct once of and then resort back to such behaviour , dignity respect and secure professional sm doesn't work like that.

0
Replies (4)
Supabets
Supabets's reply04 May 2023, 16:34
Official
Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.
Supabets
Supabets's reply05 May 2023, 06:45
Official
Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
rH
richard H's update05 May 2023, 12:14
Reviewer Update
Supabets have eventually settled this issue with me. Delayed reason unknown but settled nevertheless.Hoping this won't happen again next month....thank you Supabets.
Supabets
Supabets's reply06 May 2023, 14:17
Official
Hi There Richard Harris

Thank you for your positive feedback, we wish you a warm stay with us and good luck with your future bets.

 Kind regards
Supabets Gaming Group.