Supabets withdrawal

Last week Saturday I made a withdrawal of R200 from my supabets account via FNB ewallet till now I haven't received my money. I have been emailing them since Monday to enquired where is my money they claimed they have paid me and I must dial *120*277# to access my ewallet as if I don't know how to use ewallet almost all the agents I spoke to said the same thing as they have hired machines to respond to quiries. Yesterday I went to the Branch at commissioner street Johannesburg and I spoke to one of their customer service agent and he saw everything and even took a screenshot of my ewallet account and he escalated the issues, as if they will assist the respond was they will escalate fether to the relevent people. Incompetency at its level best. They should change their name to supacheats...I want my money before I close my account with them...the is so many betting companies out the and to imagine how long I have been using supabets. Iyoo

Tshepo Wesi Supabets username: Tshepow ***