1 reviews | Active since Feb 2023
Supabets, why are you not attending to my issue? I emailed you and this is my 2nd post here.
Supabets please see my matter as a matter of urgency. I dont know where to turn to no more. In hoping this communique reaches you in good health.
Its been more than a terrifying week now and one of your agents only responded saying "It was a system error and winnings is invalid"
So on the 21st of January I deposited my R100 1foryou voucher. Of which I won R4750 on AGT gaming. The very next day I continued playing and then I ended up cashing out R3300 via FNB ewallet and only the day after I was sent a message statjng that my ewallet was cancelled due to incorrect free spins and that my monies were credited. I spent days on end emailing their support team with no positive feedback whatsoever. My kids are still facing having to go to school without lunch nor necessities, such as their stationery. Its my son's 2nd year at school and he is forced to go to school with butter bread, a pencil and a softvover book. I am soo hurt everytime I try to fight this endless battle trying to get my matter resolved with still no positive outcome as yet. Its emotionally distressing, having to see my son undergo this when I have monies to sort him for school yet cannot access it.
To think I have been loyal to supabets for over 4 years now and I have introduced over 20 clients in the last year alone. Whom are all active players, depositing everyday. I dont even know where to start if I were to inform them of how terrible you are treating such a loyal punter such as myself. I have made deposits over R40 000 over the 4 years and look at what I am being repaid with.
My heart is really broken. Supabets, please resolve my matter. I don't know where I should turn to for help with my issue no more. I read reviews on this site with so many people's issues very similar to mine. Those of who's issues were all resolved. Why am I being refused my right to my winnings.
Regards, Roslyn
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
