Supabets Validating my email and updating contacts

I’m not happy with Supabets. Yesterday I deposited money into my account hoping I’ll place a bet on the Supabets. When I check my balance it was not reflecting then later on as I tried to loggin the was a message reflecting that states I should validate my email address. I have in contact with the Supabets team since yesterday with about 11 emails trying to be assisted with validating my email and updating my details. I sent them all that was requested from me but still I didn’t get any assistance. Neville and Shownett are the people I communicated with and they kept on requesting the recent certified ID copy of which I don’t have cause it’s a 21 day lockdown there are no Internet cafe that are open to make copies now I don’t know if they will assist me please help me Hello Peter!!!!