SM
Siphephelo M

1 reviews | Active since Oct 2014

16 Aug 2017, 18:59

Supabets sucks and won't pay.

I have been using Supabets.co.za since 2015 and it has always been stressful to make a withdrawal. Sheldon Vaughan is inexperienced and I don't understand how a person like that is dealing with payments. I have already sent three different bank statements to them and Sheldon won't accept them (e-stamped, ATM stamped and branch stamped statements). I have already spent R500 in petrol, bank charges, data and airtime just to provide statements. If you want a headache and stress feel free to use Supabets. I called their customer service and they promised to get back to me. Guess what, they didn't. I'm running around like a headless chicken now. Why don't they tell if I won't get paid.

Never use Supabets if you want excellent service.

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Replies (2)
Supabets
Supabets's reply16 Aug 2017, 19:27
Official

Good evening Sir

We acknowledge receipt of your complaint. I have escalated your query to our Call Center Manager.

We will contact you shortly.

Kind regards

Supabets Gaming Group

Supabets
Supabets's reply17 Aug 2017, 08:18
Official

Good morning Sir

Our Support Center confirmed that they were in contact with you. Your account has been credited.

Please accept our apologies and feel free to contact us for any further assistance.

Kind regards

Supabets Gaming Group