WC
Werner C
1 reviews | Active since Aug 2023
03 Dec 2023, 11:50
Supabets, Steve and his staff is pathetic
I had written a review about a week or 2 ago. They rep**** on my review very quickly saying that I will be contacted by one of their "very well and abled agents... Well, I'm still waiting!!!!!!. It's been more than a week now. So please people, be aware that there are factually NO CUSTOMER SERVICE AT ALL!!!? SUPABETS IS MAYBE THE WORST PLACE TO THINK YOU WILL HAVE ANY GOOD SERVICE AT ALL.
Helpful (0)
Replies (7)0
Replies (7)
Supabets's replyOfficial
03 Dec 2023, 14:31 Hi Werner Cook
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply03 Dec 2023, 14:31
Official
Hi Werner Cook
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
WC
Werner C's updateReviewer Update
03 Dec 2023, 15:37Look, you can reply to my reviews as much as you want. I give a damn. What matters is that you contact me!!!!! This automated response from supabets is a front to make us believe you aren't as bad as you really are.
WC
Werner C's update03 Dec 2023, 15:37
Reviewer Update
Look, you can reply to my reviews as much as you want. I give a damn. What matters is that you contact me!!!!! This automated response from supabets is a front to make us believe you aren't as bad as you really are.
Supabets's replyOfficial
03 Dec 2023, 16:30Hi Werner Cook
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
Supabets's reply03 Dec 2023, 16:30
Official
Hi Werner Cook
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
Supabets's replyOfficial
03 Dec 2023, 16:33Please provide a alternative contact number as the one provided (081 *****54) does not go through? Look forward to hearing from. Kind regards,
Supabets Gaming Group.
Supabets Gaming Group.
Supabets's reply03 Dec 2023, 16:33
Official
Please provide a alternative contact number as the one provided (081 *****54) does not go through? Look forward to hearing from. Kind regards,
Supabets Gaming Group.
Supabets Gaming Group.
WC
Werner C's updateReviewer Update
03 Dec 2023, 17:11Then the problem s your side.... Once again. There is nothing wrong with this number at all.
WC
Werner C's update03 Dec 2023, 17:11
Reviewer Update
Then the problem s your side.... Once again. There is nothing wrong with this number at all.
WC
Werner C's updateReviewer Update
03 Dec 2023, 17:22Why don't you whatsapp me, email me, whatsapp call me.... I'm an unhappy client that spent thousands of rands at your online casino.... Being treated like a beggar when I ask when my winnings would be paid out... Your policy is as follows by what I read. Payments are immediate! But I have to call in every single time to get it done. Then I'm being treated rudely by your call center staff. Now the best to me finally is that you want to let them, who by the way is ***********, rude and doesn't know where they are at any given time or day? Are you seriously thinking that is the solution to my problems????
WC
Werner C's update03 Dec 2023, 17:22
Reviewer Update
Why don't you whatsapp me, email me, whatsapp call me.... I'm an unhappy client that spent thousands of rands at your online casino.... Being treated like a beggar when I ask when my winnings would be paid out... Your policy is as follows by what I read. Payments are immediate! But I have to call in every single time to get it done. Then I'm being treated rudely by your call center staff. Now the best to me finally is that you want to let them, who by the way is ***********, rude and doesn't know where they are at any given time or day? Are you seriously thinking that is the solution to my problems????
Supabets's replyOfficial
03 Dec 2023, 18:00A email was sent out to you.
Supabets's reply03 Dec 2023, 18:00
Official
A email was sent out to you.