BC
Brad C
1 reviews | Active since May 2022
27 Nov 2025, 14:47
SUPABETS - SOMETHIGN STRANGE GOING ON
SUPABETS ARE REQUIRING CUSTOMERS OF MANY YEARS TO RE SUBMIT ALL FICA DOCS
BUT THEIR FICE SUPPORT EMAIL DOES NOT RESPOND TODAY THEIR CUSTOMER SUPPORT DOES NOT RESPOND THE FICA UPLOAD OPTION ON THEIR WEBSITE DOES NOT WORK
SOMETHING IS WRONG HERE
Helpful (0)
Replies (3)0
Replies (3)
Supabets's replyOfficial
27 Nov 2025, 16:18 Hi Brad C
We acknowledge receipt of your review and thank you for bringing this to our attention.
We recently implemented a system update that now requires FICA documents to be uploaded directly on the Supabets website. This change was introduced to enhance account security and ensure your safety as a valued Supabets customer.
Kindly note that customers are now required to upload their documents on their side for account verification. If you are receiving any error messages, please send us a screenshot of the error along with your documents so that our FICA department can assist you further. 📧 Email: ***
📱 WhatsApp: ***
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We recently implemented a system update that now requires FICA documents to be uploaded directly on the Supabets website. This change was introduced to enhance account security and ensure your safety as a valued Supabets customer.
Kindly note that customers are now required to upload their documents on their side for account verification. If you are receiving any error messages, please send us a screenshot of the error along with your documents so that our FICA department can assist you further. 📧 Email: ***
📱 WhatsApp: ***
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply27 Nov 2025, 16:18
Official
Hi Brad C
We acknowledge receipt of your review and thank you for bringing this to our attention.
We recently implemented a system update that now requires FICA documents to be uploaded directly on the Supabets website. This change was introduced to enhance account security and ensure your safety as a valued Supabets customer.
Kindly note that customers are now required to upload their documents on their side for account verification. If you are receiving any error messages, please send us a screenshot of the error along with your documents so that our FICA department can assist you further. 📧 Email: ***
📱 WhatsApp: ***
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We recently implemented a system update that now requires FICA documents to be uploaded directly on the Supabets website. This change was introduced to enhance account security and ensure your safety as a valued Supabets customer.
Kindly note that customers are now required to upload their documents on their side for account verification. If you are receiving any error messages, please send us a screenshot of the error along with your documents so that our FICA department can assist you further. 📧 Email: ***
📱 WhatsApp: ***
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
BC
Brad C's updateReviewer Update
27 Nov 2025, 16:43Such *******
95 minutes since I reached out to your whatsapp number and NO RESPONSE
72 hours since I emailed your FICA email and NO RESPONSE
POOR POOR POOR
95 minutes since I reached out to your whatsapp number and NO RESPONSE
72 hours since I emailed your FICA email and NO RESPONSE
POOR POOR POOR
BC
Brad C's update27 Nov 2025, 16:43
Reviewer Update
Such *******
95 minutes since I reached out to your whatsapp number and NO RESPONSE
72 hours since I emailed your FICA email and NO RESPONSE
POOR POOR POOR
95 minutes since I reached out to your whatsapp number and NO RESPONSE
72 hours since I emailed your FICA email and NO RESPONSE
POOR POOR POOR
Supabets's replyOfficial
27 Nov 2025, 17:22 Hi Brad C
An email has been sent to your registered email address from the FICA department .
Kind regards,
Supabets Gaming Group
An email has been sent to your registered email address from the FICA department .
Kind regards,
Supabets Gaming Group
Supabets's reply27 Nov 2025, 17:22
Official
Hi Brad C
An email has been sent to your registered email address from the FICA department .
Kind regards,
Supabets Gaming Group
An email has been sent to your registered email address from the FICA department .
Kind regards,
Supabets Gaming Group