KR
Kabelo R

1 reviews | Active since Dec 2019

13 Dec 2019, 11:57

Supabets Service Poor

I have never in my entire life received such **** service from Supabets I made a simple deposit of R100 into there Absa account and exhausted there useless resources to get assistance, firstly the customer service consultants are clueless might as well be speaking to a wall. They all give inconsistent answers and are just rude like I owe them something instead of them doing what they get paid to do. Secondly there are no supervisors to assist constantly been told there in meetings. I don't understand why they provide a service they cant honour. We customers now have to loose out on teams to bet because some individuals cannot do there job or go the extra mile for a great customer experience. Sincerely your ****ed off customer.

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Replies (1)
Supabets
Supabets's reply13 Dec 2019, 15:26
Official
Good afternoon Kabelo

We acknowledge receipt of your review and apologise for any inconvenience this might have caused.

One of our call centre agents will be in contact with you shortly.

Kind regards

Supabets Gaming Group

Best regards,