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TM
Thamsanqa M

1 reviews | Active since Sept 2021

29 Nov 2021, 19:13

Supabets refusing to release my funds

On the 13th of November I deposited my account with 25k upon spinning and trying to draw I discovered my account was on read only then I was told I need to fica strangely I have proof I was ficad but they then do this . I was asked to send through documents which I did till now I cant access my account . Below there is proof I was ficad

0
Replies (9)
TM
Thamsanqa M's update29 Nov 2021, 19:15
Reviewer Update
Re: FICA

  • FicaTostephen mabena
  • 17 Jan at 19:01

  • Dear Valued CustomerWe are pleased to inform you that your Supabets online account has been validated.We hope you enjoy betting with Supabets and we would like to wish you all the best with your future bets.Should you have any enquiries regarding your account, bets, deposits, username password etc, please do not hesitate to send a whatsapp to *** or send an email to *** or call *** or *** for assistance. Thank you.Kind Regards,Cindy


TM
Thamsanqa M's update29 Nov 2021, 19:16
Reviewer Update
Below is confirmation of payment
TM
Thamsanqa M's update29 Nov 2021, 19:20
Reviewer Update

  • ***
  • 12 Nov at 13:24


  • 1 attachment

  • | Portapa 2 Pty Ltd ta Supabets | ***
    ***



    | Payment Confirmation |

    | |
    Dear Stephen Thamsanqa mabena,


    This email confirms that you have successfully made a payment of R25,000.00 to Portapa 2 Pty Ltd ta Supabets


    | The payment will reflect on your statement as "Supabets". |


    Payment DetailsMerchant | Portapa 2 Pty Ltd ta Supabets
    Reference | DPO***
    Transaction Date | Fri, 12 Nov 2021 13:18:00 +0200
    Amount | R 25,000.00 (ZAR)
    Payment Method | MasterCard **************-9995

    If you have questions about the status of your purchased item or service,
    please contact Portapa 2 Pty Ltd ta Supabets.

    Please do not reply to this email.
    This mailbox is not monitored and you will not receive a response. |

    |
    The information contained in this communication from the sender is confidential. Interception of this email is prohibited. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be ********. If you have received this electronic transmission in error, please immediately notify only the sender by replying to the address listed in the "From:” field. DPO Group (and its affiliates) shall not be liable if any variation is effected to any document or correspondence emailed unless that variation has been approved in writing. DPO Group is PCI DSS Level 1 and GDPR compliant. To view the DPO GDPR Privacy Notice, Data Protection Policy and Data Subject Consent Withdrawal Form Click Here.




TM
Thamsanqa M's update29 Nov 2021, 19:21
Reviewer Update
I have sent through copy of my ID and bank statement no one has bothered to contact me
Supabets
Supabets's reply29 Nov 2021, 20:08
Official
Hi There Thamsanqa 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group

Best regards,

TM
Thamsanqa M's update29 Nov 2021, 20:13
Reviewer Update
I'm not reachable via mobile I'm in Australia due to work kindly email me for now or I can call through.
Supabets
Supabets's reply29 Nov 2021, 20:18
Official
Hi Thamsanqa, 

We are trying to contact you on the following number :  0783 **** 489 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly. 

Regards,
Supabets Gaming Group.

Best regards,

TM
Thamsanqa M's update29 Nov 2021, 20:30
Reviewer Update
That is my number hence I'm saying I'm not available on mobile kindly email. I'm not within reach
Supabets
Supabets's reply29 Nov 2021, 21:02
Official
Hi Thamsanqa,

Not a problem will contact you via email. 

Regards,
Supabets Gaming Group.

Best regards,