Supabets Please Stop *****ing From Me!!!!!!

I made a withdrawal on the 10th of March 2023 via the EFT option into my FNB account. Up till now Supabets have not credited my account. I have called the customer support line and was promised it would be sorted out same day. The most annoying thing is that they have repeatedly done this to me and I have even lost count of how many times I'll have to call them for my withdrawals which was supposed to be seamless anyway. I am not sure if this is a ploy by Supabets to ***** customers money or something else because when I checked my pending transactions, the app says I do not have any.

I have a screenshot of this withdrawal because I have learnt to screenshot every withdrawal I make as I don't trust their system anymore, just to have a proof.

I NEED MY ACCOUNT CREDITED WITH WITHDRAWAL.