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Charna C
1 reviews | Active since Feb 2023
12 Feb 2023, 15:00
Supabets please pay back my money
I played on the 21st of January and wanted to cash out on the 22nd of January. It's almost a month later and my money just vanished when I wanted to cash out. I woke up each day hoping that it would somehow just reflect again but I was wrong. I read a few posts on here and it seems people all their money. I am not even supposed that it no longer on my transaction history. However, luckily I have a screenshot of my winnings balance. I which I took on the 21st of January right after I won.
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Replies (5)0
Replies (5)
Supabets's replyOfficial
12 Feb 2023, 15:06Hi Charna Constant
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply12 Feb 2023, 15:06
Official
Hi Charna Constant
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
CC
Charna C's updateReviewer Update
15 Feb 2023, 11:26Supabets why do you silence people by telling them the matter will be escalated to the relevant department but it has been days later and no feedback from anyone at Supabets. I will post the screenshots of my winnings everywhere onTwitter, Instagram and Facebook. I am about to email your regulators because my matter is taking too long to be resolved
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Charna C's update15 Feb 2023, 11:26
Reviewer Update
Supabets why do you silence people by telling them the matter will be escalated to the relevant department but it has been days later and no feedback from anyone at Supabets. I will post the screenshots of my winnings everywhere onTwitter, Instagram and Facebook. I am about to email your regulators because my matter is taking too long to be resolved
Supabets's replyOfficial
15 Feb 2023, 11:34 Hi Charna Constant
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply15 Feb 2023, 11:34
Official
Hi Charna Constant
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
CC
Charna C's updateReviewer Update
15 Feb 2023, 15:38Is this really all you can say? Stop ripping people off when they win, the same people who deposit money all the time. It's pathetic!!!!
CC
Charna C's update15 Feb 2023, 15:38
Reviewer Update
Is this really all you can say? Stop ripping people off when they win, the same people who deposit money all the time. It's pathetic!!!!
Supabets's replyOfficial
15 Feb 2023, 15:42 Hi Charna Constant
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
Supabets's reply15 Feb 2023, 15:42
Official
Hi Charna Constant
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.