Supabets please fix this! It's been almost 4 days now!

I have deposited 2 x R10 vouchers on the 7th already and it doesn't want to credit to my account and still there is nothing but a hopeless response from the agents saying that they will let me know. Once the technical error is investigated. I really feel like throwing in the towel with supabets already. Hollywoodbets and Lottostar never gives me problems as this. One of your agents said my account will be manually credited like most other accounts were with the same problem. I keep sending proof and explaining my issue but nothing.