Supabets need to train their stuff and act humanly towards their clients

Supabets know how to waste time and can they plz train their stuff in call center and at the branch.

I got funds i won at supabets which i withdrew to my bank account and received some complications with my bank and asked them to reverse the funds to supabets which they did.

Now supabets is giving me the run around about , they said i have reached my limit with withdrawing thru sparkle play which is ********** where as i have only withdrew R25000 and I'm left with R25000,

Telephonicly they said i can withdraw the funds at their branch which also kwicker and i went all the way to dbn from pmb waited 4 hrs to be assisted only to be told that they can't assist me they can only to do EFT on my case. Which I don't understand what they got to do with what happening with my bank coz the funds in question i won from them. Now I did what they asked and they not attending me which i had hope that i will pay transport, school fees and do groceries for the kids since it month end. Now I have to wait i don't know how long when they got quicker ways for me to receive the funds.