1 reviews | Active since May 2016

11 Nov 2024, 16:32

Supabets - minus rating if I could

I opened a new account with Supabets, who requested FICA documents to be allowed to withdraw money. I sent the documents, they then asked for me to have the document certified. I went through the hassle and did it. When I tried to withdraw I got an error stating my banking details need to be verified, even though they approved my FICA using my bank statement. I then contacted them, their staff were unhelpful, making up stories about FICA which were untrue. There purpose for this was achieved and I lost my money, They told me management would review and they would get back to me, but as expected no feedback about this Stay away you will not get winnings paid,

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Replies (1)
Supabets
Supabets's reply11 Nov 2024, 16:41
Official
Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group.