SM
Sanele M

1 reviews | Active since Feb 2018

28 Feb 2018, 17:52

Supabets is a ****

hello, i just wanted to let everyone know how much of a **** supabets is, please i plead with everyone to stay away from, all those special that they offer are false advertising , they will never give you the bonus, firstly they trick customers by changing their terms and conditions very often, but anyway here is my experience i deposited 9250 with these people and they had advertised 150% bonus to new clients provided you play according to the terms and condition, so i obviously played using the terms and condition, so when i wanted to claim my bonus(13875) they told me that i did not follow one of the terms and conditions which stipulated no split bets so allowed, according to them i didnt follow that rule, okay fine i did my research on this split bet and i found out that i didnt violate this T & C, so i spoke to one of their betting agents just wont mention her name here, I asked her to look into my account she couldnt see split bet on my any of my bets. Anyway after two days i call them again and asked for a different betting agent same answer again he/she couldnt see a split bet on my account, so good people stay away from this people, i have escalated my case further and i know that they are a big company but im just gonna give them a run for their money.

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Replies (3)
Supabets
Supabets's reply28 Feb 2018, 18:23
Official

Good evening

We acknowledge receipt of your review. We take this matter very serious and would very much like to resolve it. Please provide us with your Supabets username and contact number in order for us to contact you.

Kind regards

Supabets Gaming Group

SM
Sanele M's update28 Feb 2018, 18:56
Reviewer Update
My supabet username is Nokuphila080, you can use the contact details in my account to contact me
Supabets
Supabets's reply01 Mar 2018, 16:43
Official

Good day

Please provide us with an alternative contact number as we tried to contact you several times on the number as is on your account, but without any success.

Thank you for understanding.

Kind regards

Supabets Gaming Group