Supabets is *****

I place a bets fairly and on time and lose but one time where I have to win my bet get delayed on a 30 sec game and get drawn 10 minutes late. I don't know if its if that's how they rob people but I want my money back. Several emails were sent with evidence pictures attached but because they saw that this was wrong, they end up not responding to my emails. I don't know if this is disrespect or ***** but my situation was badly handled by Mpho(Supabets Support), Mahubela(the bookmaker responsible), Ayanda(Supabets Support, failing to explain how I lost 10 minutes later from a 30 second game), Wiseman & Shownett(Supabets Support asking for a ticket number and never responded to my mails again) Supabets online is *****!