WM
WIRIRANAI M
1 reviews | Active since Dec 2019
05 Feb 2024, 22:58
Supabets frustrating withdrawal process!
More than 4 hours after withdrawal via Standard Bank voucher and still nothing received. This should take max 30 mins. Many times when I do withdrawal I have to call them and still agent will tell you it's "escalated to relevant department". This "relevant department" should be taken to task! They cannot play with our winnings when they are quick to take our deposits. And they do not respond to their WhatsApp platform. What kind of company is this? Supabets must be reported to the Gauteng Gambling Board!
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Replies (3)0
Replies (3)
Supabets's replyOfficial
06 Feb 2024, 06:28Hi WIRIRANAI MUTIZIRA
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
Supabets's reply06 Feb 2024, 06:28
Official
Hi WIRIRANAI MUTIZIRA
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
WM
WIRIRANAI M's updateReviewer Update
06 Feb 2024, 10:12It's been more than 4 hours trying to get assistance on your whatsapp platform but the agent is failing to assist.
WM
WIRIRANAI M's update06 Feb 2024, 10:12
Reviewer Update
It's been more than 4 hours trying to get assistance on your whatsapp platform but the agent is failing to assist.
Supabets's replyOfficial
06 Feb 2024, 10:27 Hi WIRIRANAI MUTIZIRA
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,
Supabets's reply06 Feb 2024, 10:27
Official
Hi WIRIRANAI MUTIZIRA
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Best regards,