EM
Emmanuel M

1 reviews | Active since Jun 2021

18 Jun 2021, 12:08

Supabets ********** activities and unfair system programme

Supabets has a trend that has been happening for a while... after you have recharged your account and money reflects.. they will allow you to build a ticket.. when you done 2 things will either happen

1. Ticket will dissapear to make you start again, if the ticket was risk managed and ready to give you high chances of good returns/winnings

2. Your account will suddenly gives you a message saying "insufficient funds... when you check balance it will either show positive balance or Zero... when you refresh it pops up as positive.

Worse part.. support will tell you to go check your balance.. its moved to instant gaming as a minuse.. why would it move there.. they gave you no answers

Supabets will only allow a huge paying ticket when it more riskier..meaning 80% of your 10 teams are selected as straight wins or team to score first

Support also dont give proper feedback or helpful feedback.. almost as if you are being responded to by a system programmed...

No WONDER... THERE IS NO HEAD OFFICE EMAIL.. ALL LEADS TO SUPPORT..

0
Replies (7)
Supabets
Supabets's reply18 Jun 2021, 12:13
Official
 Hi Emmanuel

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group
 
EM
Emmanuel M's update18 Jun 2021, 15:03
Reviewer Update
Tebogo called me and told me .. supabets as off 3 weeks ago.. started a new thing of moving people money from main account to other wallets for instant gaming..

I asked him if started 3 weeks ago.. why it didnt move last 3 weeks i have been loading money on my main account...

He told me i should be happy that money is not lost it moved

I told to save the recording and play it to his supervisor and they must call me ASAP... well that 12:22 the time now is 15:03.. i guess they have more important things to do then worry about explaining... why would an FSP registered and regulated company touch or interfere with funds belonging to a client.. without an email to tell clients
Supabets
Supabets's reply18 Jun 2021, 15:44
Official
Hi Emmanuel thabani M,

We do apologies for the delay, We tried contacting you few minutes ago but your phone is currently on voicemail.

Kindly provide us with alternative Phone numbers.

Regards,
Supabets Gaming Group.

EM
Emmanuel M's update18 Jun 2021, 18:08
Reviewer Update
You can call the same number now...i was at work
Supabets
Supabets's reply18 Jun 2021, 18:32
Official
Thank You,  One of our experienced agents will be in contact with you shortly.

Regards,
Supabets Gaming Group.
EM
Emmanuel M's update18 Jun 2021, 18:41
Reviewer Update
Thank you Daniel from support for such a brilliant service to close off this circle and to properly explain and be willing to listen to feedback from a customer...

Great work ?
Supabets
Supabets's reply18 Jun 2021, 18:50
Official
Thank You Emmanuel,   We wish you all the best with your future bets and we hope that we maintain a good relationship with you. 

Regards,
 Supabets Gaming Group.