1 reviews | Active since Jun 2014
supabets ***** COMPANY GAMES RIGGED!! THEY HIDE EVIDENCE
this gambling site is cheating their results!!
last year i joined supabets casino(i am a active online gambler with yebo,punt,lottostar,winner,europa,play live and many more casinos).however what got my attention was the fnb and standard bank 30 minute withdrawal system and the fact that supabet branches also pays if you want a bigger amount.
so a few weeks into joining, i deposit and i select the instant games and play the game "5 HOT HOT HOT" after losing all my funds,i won the 20 free games.after pressing it only 3 or 4 times,the game closed with a message 'error closing game'.. i went back into the game to continue my free games but thy were gone,frustrated i went out and back into the game ,still nothing.
then i opened a different game but got even more upset because "5 HOT HOT HOT' OPENED EACH TIME I TRIED A DIFFERENT GAME..
I contacted support who rarely answers or even resolves anything.a week later after numerous calls and chats(where nobody rep****) I had to travel for work.i returned 2 months ago,and when i went online,i remembered my issue and advised a agent who said he would fix tech issue but regarding the bonus i was in,i would need to escalate with agent and he would get back to me(which he didnt but the tech issue was fixed
it left my mind as i thought i would be contacted by the relevant people.then after depositing and epositing and only cashing out 700 to 1000 max 3 times because i had lost 5 vtimes that amount.the games was dragging and blurred screen.i then remembered te incident and immediately called support and asked for a manager.
i spoke to steve and explained the issue,he said turn around time for bookmakers was 48 hours.last week after me hounding him,he advised me that they use a third party for their games and nothing was found on my account but requested a video next time i played i was ****ed,how could they not see the bonus was played 3 or 4 times then its gone,tand that my account stuck on one game.so i deposited again to prove to him i was right..however low and behold,my games are so much faster now,so fast that im losing even better and faster than before.i called him and asked why he would request a video if he knew they had made a change to the way my games ran on their system.
but no other issue had occured!
i am furious!! they know that they are wrong but they wont admit it because it would show that their games are rigged!! i advised him to go through my every transactions(every time i placed a bet)
he couldnt give me a straight answer.now he refuses to call me back because they know.i am posting to let users know that this company is a cheat and they lie.if they are honest they wouldve made me feel like they care and resolve the issue truthfully!
i am contacting the wcgrb as well and i am in contact wityh them and they seem eager to know so they advised me to post a review and let people know so your money is not ****** by these online companies
We acknowledge receipt of your review and thank you for bringing this to our attention.
An agent will contact you shortly to obtain information on your query
Your patience is highly appreciated
Regards
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
An agent will contact you shortly to obtain information on your query
Your patience is highly appreciated
Regards
Supabets Gaming Group.
image.png 11.42 KBPAGE 4
image.png 11.42 KBPAGE 4
Your concerns are now escalated to our bookmaker managers for urgent review and amicable resolution.
Regards
Supabets Gaming Group.
Your concerns are now escalated to our bookmaker managers for urgent review and amicable resolution.
Regards
Supabets Gaming Group.
Our bookmaker managers are reviewing your concerns.
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Supabets Gaming Group.
Our bookmaker managers are reviewing your concerns.
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Supabets Gaming Group.
All information on this account are being requested from the service provider.
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Supabets Gaming Group.
All information on this account are being requested from the service provider.
Regards
Supabets Gaming Group.
THERE ARE SO MANY REVIEWS HERE STATING SUPABETS IS RIGGED AND IM STARTING TO BELIEVE IT..
THERE ARE SO MANY REVIEWS HERE STATING SUPABETS IS RIGGED AND IM STARTING TO BELIEVE IT..
Your concerns are receiving urgent attention.
We will revert soonest.
Regards.
Supabets Gaming Group.
Your concerns are receiving urgent attention.
We will revert soonest.
Regards.
Supabets Gaming Group.
Thank you for your patience.
You will receive feedback shortly.
Regards
Supabets Gaming Group.
Thank you for your patience.
You will receive feedback shortly.
Regards
Supabets Gaming Group.
You should receive feedback before the end of the day.
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Supabets Gaming Group.
You should receive feedback before the end of the day.
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Supabets Gaming Group.
Please expect a call shortly in regards to this query.
Regards.
Supabets Gaming Group.
Please expect a call shortly in regards to this query.
Regards.
Supabets Gaming Group.
An agent called back as requested.
Thank you for the valued feedback.
Kind regards.
Supabets Gaming Group.
An agent called back as requested.
Thank you for the valued feedback.
Kind regards.
Supabets Gaming Group.
a agent calls me and tells me that the service provider reviewed my account and did find a error..
then she advised me that i have a R350 in my bonus wallet for this error...
i argued saying that how can they give me r350 if i was in free games and what if i had won more games and got full rows and won over 5k...
she then said they calculated the r350.i then said that the games must be rigged coz it would be impossible to calculate that seeing i was betting R5 and who knows what i wouldve won if its random.
she then said she cannot confirm if its rigged or not..so she doesnt know!!! oh my word!! a employee stating she cant say!!!
so i hung up and wanted to see what would happen if i played..lo and behold,i lost!! took me down to zero in 5 mins!!!
so you tell me
a agent calls me and tells me that the service provider reviewed my account and did find a error..
then she advised me that i have a R350 in my bonus wallet for this error...
i argued saying that how can they give me r350 if i was in free games and what if i had won more games and got full rows and won over 5k...
she then said they calculated the r350.i then said that the games must be rigged coz it would be impossible to calculate that seeing i was betting R5 and who knows what i wouldve won if its random.
she then said she cannot confirm if its rigged or not..so she doesnt know!!! oh my word!! a employee stating she cant say!!!
so i hung up and wanted to see what would happen if i played..lo and behold,i lost!! took me down to zero in 5 mins!!!
so you tell me
We acknowledge receipt of your review and thank you for bringing this to our attention.
An agent will contact you shortly to obtain information on your query
Your patience is highly appreciated
Regards
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
An agent will contact you shortly to obtain information on your query
Your patience is highly appreciated
Regards
Supabets Gaming Group.
there is no way for me or supabets or even the service provider to know what i couldve won.i couldve won nothing.but that we wont know coz your machine messed up so supabets thinks a r350 is what a customer depositing thousands of rands should get? you should be ashamed
there is no way for me or supabets or even the service provider to know what i couldve won.i couldve won nothing.but that we wont know coz your machine messed up so supabets thinks a r350 is what a customer depositing thousands of rands should get? you should be ashamed
