JM
Jabulani M

1 reviews | Active since Jul 2011

08 Feb 2024, 18:29

Supabets failing withdrawals

Supabets has given me problems with my withdrawals since 1st of February 2024, my complaint has not been resolved , They diced to change the systems without notifying their end-users, I withdrew money via FNB ewallet and Standard Bank instant money on February 1st to date I haven't received any payment. To make this issue worse they have decided to remove the Pending Transaction and Transaction history buttons function whereby you where able to track everything that you have withdrawan . I have been ****med of over R30000 that I can not track , when I call the call center agent you are told that your complaint has been reported to the relevant department and they will never come back to you

All I need is full details of my withdrawal history so that I can compare to all my banking statements and to provide that to my lawyers and Gambling board

These guys ****** me , I need every cent that they owe me

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Replies (2)
JM
Jabulani M's update08 Feb 2024, 18:38
Reviewer Update
I want them to send what they have deposited to my account from the 1st of December and compare it to my bank statements
Supabets
Supabets's reply08 Feb 2024, 18:44
Official
Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.