1 reviews | Active since Jan 2023
Supabets
On the 21st of January I received free spins from supabets and because it was my birthday I thought they gave me free spins. I won about R4000 and I withdrew R2500 I have a screenshot of the withdrawal which said it was approved. I carried on playing and I had R1770 left but after waiting for a withdrawal pin I stopped playing and contacted them. They told me they had technical issues and It would be sorted at 6:39am. After a number of calls and emails I went back into my account and saw it was on 0.00 and that the remaining funds was transferred to RETAIL ADMIN ACCOUNT. I have been totally blocked from entering the site now. This is unacceptable and I have already contacted the gambling board. I suggest everyone who encountered this yesterday should commence with the complaint process.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore our technical team is currently investigating the matter.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore our technical team is currently investigating the matter.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group