TC
Thiloshni C

1 reviews | Active since Jul 2020

18 Dec 2022, 08:34

Supabets don't keep to there word

I did a withdrawal 2 days ago till now I didn't get my funds into my account I have been emailing and calling but I can't get no responses. Truly a ********* way to treat your customers. We are using your site as entertainment and trying to do what's best but I'm very unhappy with this kind of behavior towards your customers.

0
Replies (5)
Supabets
Supabets's reply18 Dec 2022, 08:42
Official
 Hi Thiloshni Chetty 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
TC
Thiloshni C's update18 Dec 2022, 08:45
Reviewer Update
I don't think this is fair for us to be fighting for our money due to the fact its the companys fault with lack off work ethics.
Your withdrawal team really need a boost cause they are really slow.

Supabets
Supabets's reply18 Dec 2022, 09:43
Official
Hi Thiloshni Chetty 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, your query has been submitted to the withdrawal department. We will advise once we have feedback

Thank you for your patience

Kind regards,

Supabets Gaming Group. 
TC
Thiloshni C's update19 Dec 2022, 07:35
Reviewer Update
This issue still hasn't been resolved it's now 3 days I still didn't receive my money after numerous calls.This is unacceptable.
I received a call yesterday morning at 9am stating my funds will be in my account they going to do an immediate payment and that was also a false promise.
Supabets
Supabets's reply19 Dec 2022, 08:09
Official
 Hi Thiloshni Chetty 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.