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ntsieni R

1 reviews | Active since Mar 2015

26 Aug 2023, 12:05

Supabets customer care doesnt care about customers

I did my deposit yesterday via ozow which is an instant deposit service. My money didnt reflect and i emailed proof of payment to the support at supabets.

No help was given. I called i was promised my issue will be resolved, still no help. I just want to know, what does one needs to do to be helped?

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Replies (5)
Supabets
Supabets's reply26 Aug 2023, 14:24
Official
Hi Ntsieni

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
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ntsieni R's update26 Aug 2023, 16:00
Reviewer Update
You guys aint in a business to resolve customers problems, your agent called 2hours ago even now no feedback no solution.
Supabets
Supabets's reply26 Aug 2023, 17:49
Official
 Hi Ntsieni

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly. 
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ntsieni R's update27 Aug 2023, 07:36
Reviewer Update
I think do not worry about my deposit, i will use other bet houses that take their clients serious. I will deactivate my account atleast you will have ine less client to worry about.
Supabets
Supabets's reply27 Aug 2023, 15:13
Official
 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.