BE
Breyten E

1 reviews | Active since Jun 2024

01 Jun 2024, 06:55

Supabets cant resend my instant money vouche !!! HELP!!!

My name is Breyten Erasmus. And I loaded a R40 voucher onto my account on the 28th of May 2024. I withdraw a R200 via Standard bank Instant Money. I never received the sms. I am so frustrated and angry beyond myself. I have used the Standard Bank app to see if the voucher is not in my banking app. There is no option on Supabets where I can resend it from. Please assist me in this matter. Thank you

0
Replies (5)
Supabets
Supabets's reply01 Jun 2024, 07:31
Official
 Hi There Breyten,

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
BE
Breyten E's update01 Jun 2024, 10:49
Reviewer Update
I am so frustrated because i reversed the R200 and Superbets deducted a R50. So R150 was paid back into my account. So I tried to do another R150 standand bank withdrawal via instant money. Still no Instant money voucher received
Supabets
Supabets's reply01 Jun 2024, 12:06
Official
 Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
BE
Breyten E's update01 Jun 2024, 13:05
Reviewer Update
Still waiting for a call. Why is it that R50 has been deducted

Supabets
Supabets's reply01 Jun 2024, 15:32
Official
  Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.