TM
TK M

1 reviews | Active since Dec 2017

29 Apr 2019, 10:12

Supabets bad customer service

Formal complaint pinetown branch Supabets. On Friday 26/04/2019 around 14:38 a guy working for this company has given me a waste customer experience i have even seen in my life, walked inn the gambling branch in pinetown wanting to Fica my electronic account he kept on calling people behind me to assist them when i asked him why is her doing that he said to me if yiu are here to fica u wait people that are buying cards they don't wait, he said if u are not happy with what i am doing please leave go then i simple walked our to the branch without being assist, i was surprised cause was the first in the queue. Workers in these gambling department they have a bad attitude towards customers. Sent the email to the area manager till today i have not yet received any feedback from them. What a loose gambling institution

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Replies (1)
Supabets
Supabets's reply02 May 2019, 08:10
Official
Good day TK M

We acknowledge receipt of your review. We apologise for your experience and for any inconvenience this might have caused.

Please urgently provide your contact number and/or username in order for us to assist you immediately. 

Further to this, your complaint will be sent to the relevant Area Manager for investigation.

Kind regards

Supabets Gaming Group