Supabets are unprofessional and *****elent

On the 24 of march I deposited R 4000 into my account which was done from my wife's account. Supabets didn't credit my account because the account was not in my name which I could not understand because I usually send money from different accounts, but since it is a rule that third party deposits are not allowed I can totally respect that. The part that makes me angry is their lack of professionalism and ********** behavior especially from high ranking officials. On the day of deposit I exchanged emails with a supabets employee named Quinton who told me I must go the the bank to reverse the money which we did, but later in the week the bank sent an email saying supabets refused the reversal because they prefer dealing with their client. So i went back to Quinton who sent me back to the bank so they tried to reverse the money again and they were told the same story. I went back to Quinton with the email from the back but he stopped responding to my emails. Supabets do not care about their clients especially when it is time to pay them. We have been calling without assistance and next week it will be a month.